qr854 Terms and Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User" or "Member") and qr854 ("Company", "we" or "platform"). This document governs the use of all services, games, features and functions available on the qr854 website.

By accessing, registering, or using any part of the qr854 platform, you acknowledge that you have read, understood, and agree to be fully bound by these Terms. If you do not agree with any provision herein, you are not permitted to use this platform.

To register and use qr854 services, you must fully meet the following criteria:

• Be at least 21 years old on the date of account registration
• Have full legal capacity to enter into a binding agreement
• Not be a resident or citizen of any jurisdiction that prohibits online gambling
• Not have been declared bankrupt or be undergoing a debt management process related to gambling
• Not be an employee, contractor, or immediate family member of a Company employee

The Company reserves the right at any time to request age and identity verification through documents such as MyKad or passport. Failure to provide valid documents within the specified period will result in the account being suspended until verification is complete.

Each user is only permitted to hold one (1) active account at qr854. Registering multiple accounts under the same individual — whether using different information, different devices, or any other method — is strictly prohibited and may result in all related accounts being closed without notice.

During registration, you are required to provide accurate, complete and up-to-date information including your full name, MyKad/passport number, date of birth, mobile phone number and a valid email address. This information is used for identity verification and financial transaction processing.

If you suspect that your account has been accessed without authorisation, please contact our support team immediately via 24/7 live chat. We will take temporary account suspension action to protect your balance.

qr854 accepts deposits and processes withdrawals through the following payment methods: Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, and cryptocurrency including USDT, Bitcoin (BTC) and Ethereum (ETH).

• Minimum deposit for all payment methods: RM10
• Minimum withdrawal for all payment methods: RM50
• Withdrawal processing time: within 1 hour
• All transactions are processed in Malaysian Ringgit (MYR) except cryptocurrency transactions
• qr854 does not charge additional processing fees for standard deposits or withdrawals

The Company reserves the right to conduct compliance checks before processing withdrawals. This process is part of the Anti-Money Laundering (AML) policy required under international licensing. These checks do not affect users who transact legitimately.

qr854 offers various promotions to members from time to time, including welcome bonuses, VIP cashback bonuses and other special promotions. All bonuses are subject to specific wagering requirements before bonus winnings can be withdrawn.

The qr854 welcome bonus provides a 100% match on the first deposit up to a maximum of RM300. The applicable wagering requirement is 25 times the bonus amount received, not the deposit amount.

The qr854 VIP programme offers weekly cashback based on membership tier: Bronze up to 0.2%, Silver up to 0.5%, Gold up to 0.7%, Platinum up to 1.0%, and Diamond up to 1.2%. Progression to higher tiers depends on your overall gaming activity over time.

• Bonuses cannot be transferred between accounts
• Only one bonus may be active at a time unless stated otherwise
• The Company reserves the right to cancel bonuses if misuse is detected
• Special promotions may have additional conditions stated in their respective terms
• Cashback is calculated based on net wagers within the stated period

All games available at qr854 — including slots, live casino, fishing games, sports betting and esports — are subject to their respective game rules set by the game providers and qr854. Game outcomes are determined by a Random Number Generator (RNG) certified by independent auditors.

For sports and esports betting, the odds displayed at the time of placing a bet are final. qr854 reserves the right to void or adjust bets under certain circumstances such as technical errors, data manipulation or unusual situations that affect the outcome of an event.

qr854 users are required to act with integrity and respect when interacting with the platform, especially in live casino sessions involving real dealers. Offensive language, threats, racism, or any form of bullying will not be tolerated.

• Sharing your account with any other individual is strictly prohibited
• Using a VPN to bypass regional restrictions or usage policies is strictly prohibited
• Uploading or sending harmful or illegal content is strictly prohibited
• Disrupting the technical stability of the platform in any way is strictly prohibited
• Using another person's identity or information without their consent is strictly prohibited

qr854 reserves the right to suspend or terminate any account at any time, with or without prior notice, if there is a breach of these Terms, suspicious activity, or upon request by a competent authority.

Users may also request to close their own account at any time by contacting our support team via live chat or email. Any remaining balance in a voluntarily closed account will be processed for withdrawal after the required compliance review is complete.

If an account is closed due to a breach of these Terms, the Company reserves the right to withhold winnings or balances associated with the violating activity. The final decision regarding the withholding of funds will be communicated to the user in writing.

qr854 provides its platform "as is" and does not guarantee that the service will always be uninterrupted, error-free, or meet any specific user expectations. The platform may experience technical issues, scheduled maintenance, or unpredictable downtime.

The Company is not liable for losses arising from: the user's internet connection failure, unfavourable game outcomes, errors in odds interpretation, or delays in financial transactions caused by third parties such as banks or e-wallet operators.

qr854 reserves the right to amend, update, or replace any part of these Terms at any time without specific prior notice to each user. The latest version of the Terms will always be available on the official qr854 website.

Continued use of the platform after any amendments take effect means you accept the revised Terms. You are responsible for reviewing these Terms periodically to ensure you are always aware of the latest applicable provisions.

qr854 operates under an international licence and complies with globally recognised online gambling standards. Any dispute arising between a user and the Company should first be resolved through internal negotiation channels with our customer service team.

If a resolution is not reached through negotiation, the dispute will be referred to the arbitration body or regulatory authority relevant to the licence held by the Company. The decision of that body is final and binding on both parties.

To contact the qr854 support team for any enquiries related to these Terms, please use the live chat available 24/7 or send an email to: [email protected]